Frequently Asked Questions
Everything you need to know about shopping with ABC Shop
What are your shipping rates and delivery times?
We offer standard shipping for a flat rate of $5.99, or free shipping on orders over $50. Standard delivery typically takes 3-5 business days within the continental US.
How do I return or exchange an item?
We accept returns and exchanges within 30 days of purchase. Items must be in their original packaging and unused condition. Please visit our returns portal to generate a prepaid shipping label.
Which payment methods do you accept?
ABC Shop accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I track my order once it has shipped?
Yes! Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
Do you offer international shipping?
Currently, we only ship to addresses within the United States and Canada. We are working on expanding our international shipping options in the near future.
What should I do if my item arrives damaged?
We apologize for the inconvenience. Please contact our support team within 48 hours of delivery with photos of the damage, and we will send a replacement at no extra cost.